Terms of service
Welcome to Label Ivya. By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or using any services offered on the site.
1. Overview
This website is operated by Label Ivya. Throughout the site, the terms “we,” “us,” and “our” refer to Label Ivya. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the terms outlined below.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Orders
All garments at Label Ivya are made to order and crafted based on individual customer preferences or size selections.
Once an order is placed, it cannot be cancelled, modified, or refunded, except as described in our Return & Alteration Policy.
We strive to accurately display all product information, sizing, colors, and availability. However, slight variations in color, fabric texture, or finish may occur due to screen differences or artisanal processes.
3. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify prices or discontinue products at any time without prior notice.
Full payment is required at the time of order placement via our secure payment gateway.
4. Shipping & Delivery
Orders are typically dispatched within 10–15 working days of confirmation.
Delivery timelines may vary based on your location and courier partner availability.
Once dispatched, Label Ivya is not liable for delays caused by third-party logistics providers.
For full details, refer to our Shipping Policy.
5. Returns & Alterations
Due to the customised nature of our products, returns and refunds are not accepted.
A one-time alteration is offered within 10 days of delivery, provided the item is in its original condition.
For more information, refer to our Return & Alteration Policy.
6. Intellectual Property
All content on this website — including but not limited to images, designs, text, logos, and graphics — is the property of Label Ivya and is protected by copyright and intellectual property laws. Any reproduction, duplication, or unauthorised use is strictly prohibited.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your information as outlined therein.
8. Limitation of Liability
Label Ivya is not liable for any direct, indirect, incidental, or consequential damages resulting from:
- Use of or inability to access the website
- Delays or failures in
- Inaccuracies in product descriptions or pricing
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Email: labelivya@gmail.com
